Refund Policy

At PMAcademy, we are committed to delivering high-quality training that helps you build real skills and career outcomes. We also understand that circumstances can change, and we want our refund process to be transparent and fair.

This Refund Policy applies to all paid enrollments for PMAcademy courses and training programs. By enrolling, you agree to the terms outlined below.

You may be eligible for a refund under the following conditions:

• You request a refund within 7 days of your enrollment date.
• The course batch has not yet started at the time of your refund request.
• You have not accessed more than 20% of the course content or live session recordings.
• You provide a valid reason for cancellation as part of your refund request.

Refund eligibility is reviewed on a case-by-case basis. PMAcademy reserves the right to approve or decline refund requests based on the specifics of each case.

Once your refund request is approved, we process it promptly:

• Refund requests are reviewed within 3-5 business days of submission.
• Approved refunds are initiated within 10-14 business days.
• The refunded amount is credited back to the original payment method used during enrollment.
• Depending on your bank or payment provider, it may take an additional 5-7 business days for the amount to reflect in your account.

Refund requests will not be entertained in the following situations:

• The course batch has already started or completed.
• You have accessed a significant portion of the course content (more than 20%).
• The refund request is submitted after the 7-day window from enrollment.
• You were offered a special discount or scholarship with explicit no-refund terms.
• The request is due to a change of mind after attending live sessions or receiving mentorship.

In certain situations, a partial refund or batch transfer may be offered instead of a full refund:

• If you miss the full refund window but have a genuine medical or emergency reason, we may offer a partial refund or transfer to a future batch at our discretion.
• Batch transfers are allowed once per enrollment and must be requested at least 3 days before the current batch starts.
• Partial refunds, if approved, are calculated based on the extent of content accessed and services consumed.

To initiate a refund, please follow these steps:

1. Send an email to contact@performancemarketingacademy.in with the subject line: Refund Request – [Your Full Name]
2. Include your enrollment ID, date of enrollment, and the course name in the email body.
3. Briefly explain the reason for your refund request.
4. Attach any supporting documents if applicable (e.g., medical certificates for emergency cases).
5. Our support team will review your request and respond within 3-5 business days.

If you have any questions about this Refund Policy or need help with a refund request, please contact us: